Shipping & Returns
* Exchanges processed prior to 90 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
* Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement.
* Refunds will include product and tax amount only. If an incorrect item was shipped, or products were flawed or damaged in transit, prior to 90 days, we will also include the shipping charges in your refund.
* We cannot accept COD returns.
What is My Total Delivery Time?
The delivery time for your order depends on the shipping method you select. We offer several different shipping methods. The choices available depend on...
1) The item(s) purchased
2) The in-stock availability of the product
3) The destination address.
Each shipping method has its own restrictions and charges that will be applied to your order, and are based upon a simple calculation of order processing time and actual shipping time in business days. Please note that business days are Monday through Friday, excluding Federal holidays within the United States.
Calculating estimated shipping dates is based on several factors, including your destination address and how quickly we can obtain and assemble items for your shipment (the "usually ships within" time is listed on a product's detail page to help you gauge how quickly we can ship your order out).
How much will my Shipping Costs be?
At Checkout, you will be prompted to choose a shipping method for your item(s). Please note; some items can only be shipped standard ground. Shipping costs are determined by:
1) The destination of your item(s)
2) The shipping method you select.
Your total shipping will be calculated automatically during Checkout prior to the completion of your order.
Shipping costs for orders are based on the total order weight. An order containing multiple items typically receives a volume-shipping discount. This means your total shipping and handling cost may be lower than the sum of individual shipping charges appearing in your shopping cart. You will be provided with your order's actual total shipping cost during Checkout.
Shipping policies and delivery windows are subject to change so if you have any questions, please feel free to contact our customer service team.